channelOS ("we," "our," or "us") provides analytics and AI-powered insights to help YouTube creators better understand and grow their channels. This Privacy Policy explains how we collect, use, and protect the personal information you provide when you use our website, software, and services ("Services"). By accessing or using the channelOS platform, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Services.
1. Information We Collect
We collect information to provide our Services, support your account, improve the platform, and ensure a secure experience. This includes:
1.1 Information You Provide
- Account information (e.g., email address, login credentials)
- Content or messages you submit when requesting support or using interactive features
- Google or YouTube authorization tokens, if you choose to link your accounts
1.2 Information We Collect Automatically
- IP address, device type, browser details
- Usage data and interaction history within channelOS
- Cookies and other analytics tools
1.3 Information from Third Parties
- YouTube analytics data via API, based on your authorization
- Google account information (for login and integration)
- Data from embedded or connected third-party tools (such as OpenAI)
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our services
- Personalize your user experience
- Respond to support inquiries
- Send service-related communications
- Analyze usage patterns and improve features
- Enforce our Terms of Service
- Comply with legal obligations
Important Note: channelOS makes no guarantees or claims regarding the specific performance or growth of your YouTube channel. Results may vary. Our platform is designed to support your efforts through best practices, but consistent engagement with your audience and applying industry standards remains essential.
3. Sharing of Information
We do not sell your personal information. We may share your information with:
- Service providers (hosting, analytics, support)
- Third-party API providers you authorize (e.g., Google, YouTube, OpenAI)
- Legal authorities when required to comply with applicable law
- A successor entity in the event of a business transfer
4. Use of Cookies
channelOS uses cookies and similar tracking tools to personalize your experience, understand usage, and improve our services. You can adjust your cookie preferences through your browser settings.
5. Your Choices and Rights
You may access, update, or delete your account information by logging into your profile. You may revoke Google or YouTube access via your Google account settings. You may unsubscribe from marketing communications at any time. Residents of certain jurisdictions (e.g., California, EEA) may have additional rights to request access or deletion, which we will honor to the extent required by law.
6. Data Security
We implement commercially reasonable safeguards to protect your personal information. However, no system is completely secure. We encourage you to use caution when sharing information online.
7. Children's Privacy
channelOS is not intended for use by children under the age of 13, and we do not knowingly collect personal data from individuals under 13.
8. International Users
If you access the Site from outside the United States, you understand that your data may be transferred to and processed in the U.S. and other countries with different privacy protections than your home jurisdiction.
9. Third-Party Links
Our Site may contain links to third-party sites or services. We are not responsible for their privacy practices. Please review their privacy policies before submitting personal data.
10. Changes to this Policy
We may update this Privacy Policy periodically. The "Effective Date" above will reflect the most recent version. Continued use of the Site after changes constitutes your acceptance.
11. Contact Us
Questions about this Privacy Policy?
Email: support@channelos.com